Privacy Policy

Privacy Policy

Last updated: October 12, 2026

DollieFactory (“we,” “our,” “us”) operates https://sourcefactory168.com/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase products from us. Please read this policy carefully. By using the Site, you consent to the practices described here.

1. Information We Collect

Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, shipping address, billing address, phone number, and payment information. Payment details are processed securely by our payment partners (such as Airwallex) and are not stored on our servers.

Non-Personal Information: We automatically collect device, browser, IP address, referring URLs, and usage data (pages visited, time on site, click behavior) when you browse the Site.

Marketing Data: With your consent, we collect data used for email marketing, retargeting, and lookalike audiences on platforms such as Meta (Facebook), TikTok, and Google. You may opt out at any time.

2. How We Use Your Information

  • Process and fulfill orders, including shipping, returns, and customer support.
  • Send transactional emails (order confirmations, shipping updates) and, with consent, marketing communications.
  • Operate, secure, and improve the Site, products, and services.
  • Personalize content and advertising, measure campaign performance, and build audience segments.
  • Comply with legal obligations and prevent fraud.

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, and deliver personalized advertising. Third-party tracking tools (such as Meta Pixel, TikTok Pixel, and Google Analytics) may set cookies on your device to measure ad performance and build audience lists. You can disable cookies through your browser settings, though some features of the Site may not function correctly without them.

4. Sharing of Your Information

We share your information only as necessary to operate our business:

  • Service providers: Logistics carriers, payment processors, email service providers, and analytics tools that help us run the Site.
  • Advertising partners: Meta, TikTok, and Google, to measure ad performance and show relevant ads to similar audiences, only with your consent where required.
  • Legal authorities: When required by law, court order, or to protect our rights and safety.

5. Data Retention

We retain your personal information for as long as your account is active, to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 5 years for tax and accounting purposes.

6. Your Privacy Rights

Depending on your location (for example, GDPR/UK GDPR, CCPA, and other local laws), you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications and targeted advertising.
  • Withdraw consent for data processing that relies on consent.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at support@sourcefactory168.com. We respond to verified requests within 30 days.

7. International Transfers

Your information may be processed in countries other than your own, including countries that may have different data protection standards. Where required (for example, GDPR), we put appropriate safeguards in place, such as Standard Contractual Clauses, to protect your information.

8. Children’s Privacy

The Site is intended for adults aged 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Security

We implement reasonable technical, administrative, and physical safeguards (SSL encryption, secure payment processing, access controls) to protect your information. However, no method of transmission over the Internet is 100% secure.

10. Discretion and Packaging

All orders are shipped in plain, unbranded packaging. Your purchase description on shipping labels and payment statements is neutral and does not reveal the product nature.

11. Changes to This Policy

We may update this Privacy Policy at any time. Material changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

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